View Full Version : Ultra C Diminish
Kate (Staff)
18-07-2007, 11:12 AM
This is not officially released until August 1 but I managed to get my mitts on a preview tube - squeeeeeeeeeee! It has 10% ascorbic acid (pure vitamin C), plus retinol, licorice and boswellia. It is designed to help reduce pigmentation as well as signs of premature ageing (sun damage etc).
So far I've only used it once, just last night. The texture is very similar to Ultra C Sheer.
My skin did sting and feel hot for about a minute after applying, however pretty much everything stings at the moment due to a case of "retinol face" (I used Skinceuticals Retinol 1% two nights in a row and now my face is a bit red and peely). I used Ultra Moisturiser Cream over the top.
Can't report on the results much yet but stay tuned! :penguin:
precious_star
18-07-2007, 11:29 AM
OMG, sounds great! Let us know how it goes kate.
jaime
18-07-2007, 12:07 PM
So I use the Ultra C Sheer at the moment.... would this benefit me more than the sheer or is it on par? I get confused when products sound similar!!
Kate (Staff)
18-07-2007, 02:25 PM
So I use the Ultra C Sheer at the moment.... would this benefit me more than the sheer or is it on par? I get confused when products sound similar!!
"Ultra C" is going to be the name applied to all of Ultraceuticals' Vitamin C products.
Ultra C Sheer has 20% vitamin C, and that's about it for its active ingredients. Ultra C Diminish has less vitamin C (10%) but also adds retinol, licorice and boswellia.
In the end it really comes down to what you want the product to do. If your main concern is pigmentation I would go with the Diminish. If however you are more concerned with wrinkles and loss of elasticity I would go with the higher concentration of vitamin C in the Ultra C Sheer.
jaime
18-07-2007, 02:35 PM
thanks Kate, that's helped me understand it more :)
Trash
18-07-2007, 10:01 PM
Kate just out of curiosity are vit c products good for oiler skin? I've always wanted to try a vit c product but not sure if it's right for my skin
The_Beauty_Addict
18-07-2007, 10:35 PM
Yay Kate that sounds great!!! I am soo jealous!!! Cant wait to try it!!:penguin:
I'm about the start the Sheer but am itching to try the Dimish. Might have to alternate them even tho i'm not photo-damaged :glee:
tim tam
18-07-2007, 11:06 PM
Sounds great Kate, looking forward to hearing more about it!
Kate (Staff)
19-07-2007, 10:45 AM
Kate just out of curiosity are vit c products good for oiler skin? I've always wanted to try a vit c product but not sure if it's right for my skin
Yes there are a few Vitamin C products that are suitable for an oily skin - Ultraceuticals Ultra C Sheer is a good one, also any of the Skinceuticals vitamin C serums are good too.
Vitamin C won't treat the oiliness as such, but it's an excellent antioxidant and ageing preventative that I think everyone should be using.
Trash
19-07-2007, 11:43 AM
Yeah that's why I really want to try some vit c stuff. Thanks Kate :waving:
Kate (Staff)
19-07-2007, 11:55 AM
I've added the Ultra C Diminish to the site if anyone wishes to pre-order.
http://www.adorebeauty.com.au/adorebeauty/viewitem.asp?idproduct=10453
Trash
24-07-2007, 01:32 PM
Yes there are a few Vitamin C products that are suitable for an oily skin - Ultraceuticals Ultra C Sheer is a good one, also any of the Skinceuticals vitamin C serums are good too.
Vitamin C won't treat the oiliness as such, but it's an excellent antioxidant and ageing preventative that I think everyone should be using.
Hey Kate I've been looking at the U/C Sheer Cream and it says if using aha's to use the cream in the morning rather than night. Do you think it really matters? I'm using U/C Evening skin tone serum and would rather use the cream at night than the morning. Applying 2 creams (Sheer Cream + Daily moisturiser) in the morning would just seems too much for me :confused:
Kate (Staff)
24-07-2007, 03:24 PM
Trash,
No it doesn't really matter whether you use your Ultra C Sheer in the morning or at night. It remains in the dermis for up to 72 hours anyway.
Ultra C Diminish is best used at night because it has retinol in it.
:)
Trash
24-07-2007, 03:50 PM
72 hours! So I guess you wouldn't use it every night then anyway.
I know I must be bugging you so much but just one more question Kate :redcheeks:, does U/C Ultra A treatment not contain vit c anymore?
Thanks so much for your help Kate :waving:
Kate (Staff)
24-07-2007, 03:53 PM
No you don't have to use it every night. You certainly can, provided your skin tolerates it, but you don't HAVE to.
Re Ultra A Treatment Cream - it used to contain a small amount of vitamin C but not in pure ascorbic acid form. So the benefit was negligible anyway. They are phasing in a new formula that has encapsulated retinol and no vitamin C. At the moment I think they have just changed the name, the new formula hasn't come through yet.
Kate (Staff)
07-08-2007, 12:14 PM
Update:
I started out using Ultra C Diminish every night. BIG mistake! Turns out the retinol content is actually very high - 0.55% - so even though I'm not new to high-strength actives, I still managed to give myself "retinol face" (i.e. red, slightly-peeling skin) after about five nights. Whoops! :redcheeks:
I gave my skin a rest for few days, using only C10 serum and Ultra Moisturiser Cream... then started back into the Ultra C Diminish, first just once a week, then slowly building up the frequency. I'm now up to applying it about every 2nd or 3rd night, and so far so good. I'm going to stick with this frequency for a couple of weeks to make sure my skin can handle it.
It's still too early to say whether it is improving my pigmentation, but I have definitely noticed a difference in the brightness and texture of my skin already.
fusspot
07-08-2007, 12:19 PM
excellent Kate , i look forward to mine coming :clapping:
do u think twice a week would be good at first say for 3 weeks , then 3 times for 2 weeks, then shall i keep increasing ??
Kate (Staff)
07-08-2007, 01:06 PM
Yep that sounds about right Fusspot.
We have been told the stock will arrive this week, there was a delay on the original August 1 launch date.
fusspot
07-08-2007, 01:48 PM
Yep that sounds about right Fusspot.
We have been told the stock will arrive this week, there was a delay on the original August 1 launch date.
no worries , i thought it was Aug 8th :redcheeks::whistle:
TigerEyes
07-08-2007, 09:27 PM
Could you use the diminish (one product) instead of say a combination of skinceuticals 5% and ultra c sheer (two products)?
Does this new one not provide both benefits in one tube and would it be any good for breakout prone skin?
Could you use the diminish (one product) instead of say a combination of skinceuticals 5% and ultra c sheer (two products)?
Does this new one not provide both benefits in one tube and would it be any good for breakout prone skin?
we have the same thoughts tigereyes! :clapping:
also, is the ultra c diminish has a higher content of retinol compared to ultra a serum?
TigerEyes
07-08-2007, 09:51 PM
Yay!! That we do ness..... I'm always looking for ways to cut down on products but also get great results from...... cheeky i know, don't ask for much do i!
I think the ultra a serum has 0.3% retinol where as this new diminish one has 0.55% going by Kate's post. So my thought was it would be even better than the skincuticals serum 0.5% that Allison has recenlty recommended. She's also suggested the ultra sheer so if I could just buy the one product in the form of this new diminish cream i would be a very happy tiger.
The_Beauty_Addict
07-08-2007, 11:27 PM
we have the same thoughts tigereyes! :clapping:
also, is the ultra c diminish has a higher content of retinol compared to ultra a serum?
No ladies it does not. I am not sure of the % but I can definietly tell you that this being a vit C focused product would have waay less vit A than the Vit A focuses range.
Also the diminish is only a 10% Vit C as opposed to the 20% of the sheer. I think if you are on the 20% then you are on a better deal that the diminish. The diminish is for photo-ageing and oily skin (the C-10 serum can make oily skin break out, this one wont as it doesnt have the propylene glycol (spell??) in it :clapping:)
Kate (Staff)
07-08-2007, 11:44 PM
Surprisingly enough, the Ultra C Diminish DOES have more retinol (0.55%) than the Ultra A Treatment Serum (0.3%).
For those considering it as a single-product alternative to separate retinol + C, bear in mind that it does only have 10% C, so if you are used to using 20% then you may find it less effective. BUT if you are starting out on vitamin C for the first time, I think it would be an excellent product. Just remember that you won't be able to use it every day, at least not for a few weeks until your skin gets used to it.
The_Beauty_Addict
07-08-2007, 11:49 PM
:whistle::redcheeks::chuckle: oops!! my bad! thanks Kate for clearing that up :waving:
pinkcupcake
08-08-2007, 05:18 PM
"Ultra C" is going to be the name applied to all of Ultraceuticals' Vitamin C products.
Ultra C Sheer has 20% vitamin C, and that's about it for its active ingredients. Ultra C Diminish has less vitamin C (10%) but also adds retinol, licorice and boswellia.
In the end it really comes down to what you want the product to do. If your main concern is pigmentation I would go with the Diminish. If however you are more concerned with wrinkles and loss of elasticity I would go with the higher concentration of vitamin C in the Ultra C Sheer.
Ummm is this avaialble by the truck load?
Trash
08-08-2007, 08:28 PM
This is so confusing, Ultra C Sheer vs Ultra C Diminish which one?!!?! :explode:
I think I will have to wait till reviews.
The_Beauty_Addict
08-08-2007, 08:56 PM
This is so confusing, Ultra C Sheer vs Ultra C Diminish which one?!!?! :explode:
I think I will have to wait till reviews.
Hahaha can I say both!!!??!! :clapping::whipcrack: I guess its what you want out of a product. Diish is a bit more power packe with the Vit A and licorice and boswellia so if you want all of those things and dont mind the compromise on the % of vit C i say go for Dimish. It is designed for photo-ageing and sun damage (not that other skins wont benefit from it :clapping:) I havent tried this yet but I just cant wait till its launched!! :penguin:
If you dont really care about the other ingredients and just care about the vit C then I would go for the sheer. This is what I am using atm and luuuurve it.
A change is as good as a holiday so if you use one and want a change use the other. easy!
I hope that didnt confuse things more for you trash :hugs::waving::glee:
The_Beauty_Addict
08-08-2007, 08:57 PM
Ummm is this avaialble by the truck load?
If you find one let me know!! I'm soo in :penguin:
Trash
08-08-2007, 11:26 PM
Hahaha can I say both!!!??!! :clapping::whipcrack: I guess its what you want out of a product. Diish is a bit more power packe with the Vit A and licorice and boswellia so if you want all of those things and dont mind the compromise on the % of vit C i say go for Dimish. It is designed for photo-ageing and sun damage (not that other skins wont benefit from it :clapping:) I havent tried this yet but I just cant wait till its launched!! :penguin:
If you dont really care about the other ingredients and just care about the vit C then I would go for the sheer. This is what I am using atm and luuuurve it.
A change is as good as a holiday so if you use one and want a change use the other. easy!
I hope that didnt confuse things more for you trash :hugs::waving::glee:
NO IT DIDN'T TBA!!!!!!!! :chuckle:
I still don't know which to get. :penguin: Look at my penguin arms flap, LOOK AT THEM!!! This is how confused i get!
fusspot
09-08-2007, 08:04 AM
well i got the diminish c as i firstly wanted a vit a product i also wanted a vit c but can't afford it yet , so i am giving it a whirl , will let u know when i get it,
later in the year i will be getting the vit c sheer though
TigerEyes
09-08-2007, 07:01 PM
I'm with you fusspot!
TigerEyes
09-08-2007, 11:58 PM
I'm still laughing at Trash's flapping penguin arms..... shes gone and got herself all worked up!!! I feel your pain :penguin:
Trash
10-08-2007, 11:16 PM
Surprisingly enough, the Ultra C Diminish DOES have more retinol (0.55%) than the Ultra A Treatment Serum (0.3%).
For those considering it as a single-product alternative to separate retinol + C, bear in mind that it does only have 10% C, so if you are used to using 20% then you may find it less effective. BUT if you are starting out on vitamin C for the first time, I think it would be an excellent product. Just remember that you won't be able to use it every day, at least not for a few weeks until your skin gets used to it.
Ok so heres my delima. Never used a vit C product, really want to. So I was going to get U/C C Ultra Sheer but for starting is it worth getting diminish? Is it too concentrated to start using Ultra C Sheer first? So confusing. I mostly want a vit c product for early prevention not really for lighting the skin etc.
Any suggestions? Oh and tiger eyes my penguin flapping has stopped but still pondering :shakehead:
Kate (Staff)
11-08-2007, 02:42 PM
Trash, if you're not specifically interested in lightening pigmentation, I'd get the Ultra C Sheer - or maybe even C-10 serum if you're not acne-prone. C-10 serum you could use every day, whereas Ultra C Sheer I'd suggest starting out using it every third day or so.
TigerEyes
11-08-2007, 02:43 PM
Ok, I ended up going for the ultra c diminish. My dilemma was diminish vs c sheer and skinceuticals 0.5% retinol serum. Allison had recommended the later two products so i hope shes not mad at my choice?? :whistle:
I used it last night for the first time and although i have never used c sheer the texture seems the same as previous reviews.
Because it has retinol i will use the diminish at night (working my tolerance up of course) and ESTS in the mornings. Combined with my alpha h triple action cleanser and balancing moistiriser I'm hoping for clear/balanced and glowing skin.
Will let you know how it progresses!
fusspot
11-08-2007, 04:24 PM
tiger eyes don't forget to only use the diminish every 3rd night for a few weeks & then very slowly increase over time , ottherwise u will experience Kate's retinol face burn ;)
TigerEyes
11-08-2007, 04:33 PM
Will do fusspot, last thin I need is retinol face on top of everything else agreed!
Have you got your diminish yet?
fusspot
11-08-2007, 04:38 PM
nope it had a delayed deievery Kate said , so hopefully on monday :clapping:
Trash
12-08-2007, 09:24 PM
Trash, if you're not specifically interested in lightening pigmentation, I'd get the Ultra C Sheer - or maybe even C-10 serum if you're not acne-prone. C-10 serum you could use every day, whereas Ultra C Sheer I'd suggest starting out using it every third day or so.
Thanks Kate :waving:
The_Beauty_Addict
13-08-2007, 12:27 AM
Do you have a date of when the Diminish is being relesed?? I heard rumblings of a September Launch with the new Ultra A sheer and the Ultra C eye cream after the delay in August. Have you heard this too Kate??
Kate (Staff)
13-08-2007, 11:48 AM
We were told it was supposed to be arriving last week, but nothing yet :explode: I 've just phoned my rep to check, waiting for a call back.
fusspot
13-08-2007, 02:10 PM
that's a bit of a poo poo
Kate (Staff)
15-08-2007, 10:44 PM
Still trying to get an ETA on the new Ultra C products!!! gaaahhhhh. Sorry everyone :(
The_Beauty_Addict
16-08-2007, 12:31 AM
Still trying to get an ETA on the new Ultra C products!!! gaaahhhhh. Sorry everyone :(
Thats ok Kate!! We understand these things happen!! Makes it all the more special when it does come!! :clapping::waving::hugs::glee:
TigerEyes
25-11-2007, 03:14 PM
Just wondering how the Diminish girls are going with this product?
I've been using it for a few months now and I think I've seen an improvement in the texture of my skin, breakouts seem reduced but I'm not sure if its the Diminish or the ESTS thats assisting this.
I find the Diminish to be a very strong product, so I generally use it every second night. I did work up to every night (it took a while) but I cut it back as I was feeling a bit fragile.
I noticed also that its disappeared from the adore order site and was wondering if thats just because its out of stock?
Not sure if i would repurchase, I'm actually thinking I would try the A serum or A sheer as a replacement product when I run out of diminish. The A products seem more targetted at breakout prone skin, despite their lower retinol product. I don't have concerns with ageing just yet so maybe this is a better option.
How's everyone else going with it?
:snowman:
fusspot
25-11-2007, 05:03 PM
i am still at around 3-4 times a week , i like it but i am thinking i will do the same & move to separate products next time
TigerEyes
25-11-2007, 05:07 PM
Agreed fuss, I think the two separate products will allow a little more "control" with usage. Hard to explain but I think you'll know what I mean. I guess it will give the flexibility of using both, or one or the other dependant on how my skin is feeling on the day. At the moment, its more..... All or Nothing!!!
fusspot
25-11-2007, 05:08 PM
i seem to be going through it quite quickly [which is scaring me ] :chuckle:
TigerEyes
25-11-2007, 05:20 PM
I only use a pea size amount each time, and I'm at least half way through too so don't worry. Unless we're both doing the wrong thing! Mind you if I used any less it wouldn;t cover my face.
Luisa Brown
25-11-2007, 09:10 PM
I am in two minds about the Diminish. I currently have the Ultra Sheer 20% and the Ultra A serum (0.3%). I am able to use my Ultra A serum everyday (shh, sometimes even twice) with no adverse effects. What troubles me though is the smell of the Ultra C! It seriously makes me feel :vomit: The smell lingers way longer than when I have cleansed.
I am concerned with ageing and pigmentation so feel the need for both A and C. I like the fact that Diminish has a better smell (still not fantastic!) but I will be losing half of my Vitamin C. I am still getting a good dose of A as I am able to use it each day. Any thoughts on this guys? And if I do get it (it's on my Christmas list) can I build up to using the Diminish every second or third day and use the Ultra A serum and Ultra C Sheer inbetween? I somehow think I am doubling up here unnecessarily given that I can use the A serum without problems.
Medusa
25-11-2007, 09:17 PM
Allison recommended that I replace my Ultra C 23% cream with C Diminish when I've finished it but I am kinda wondering the same thing. Won't I be getting less Vit C? I am also using the A too.
Luisa Brown
25-11-2007, 09:20 PM
Sounds like we are in the same boat M. I have a full Ultra A that I have just started and another one in the cupboard thanks to a gift. I may consider the Ultra C 23% next time as it is more moisturising.
Medusa
25-11-2007, 09:22 PM
The 23% is a richer cream & feels quite greasy on application but I find that it soaks in really fast & within minutes I can't even feel it on my skin. It still smells funny though.
Luisa Brown
25-11-2007, 09:25 PM
Yeah, I have to realise it is just the Vitamin C. Had the same experience with the Alpha H Vit C serum too!
Kate (Staff)
26-11-2007, 10:15 AM
I really love the Diminish, I've definitely noticed a difference in my skin - freckles much less obvious. I use it every second night.
LB you could use C-10 serum with the Diminish if you wanted extra vitamin C? You could use C-10 in the morning.
Luisa Brown
26-11-2007, 02:58 PM
Thanks Kate, I liked the idea of the Diminish because it smelt better than all the other Vitamin C items! Also, isn't the C10 serum going?
Kate (Staff)
26-11-2007, 03:00 PM
No the C-10 is staying, as far as I know! It was the Gentle Even Skintone that was discontinued.
No the C-10 is staying, as far as I know! It was the Gentle Even Skintone that was discontinued.
Oh god, if they got rid of C-10!! I have just become addicted to this and I neeeeeeed it now!
kit_kat68
03-03-2008, 03:33 PM
I've been using this at first every third day, and now after a couple of weeks and am now graduating up to every second day.
I prefer it texture wise to the ultra A serum, which is chalky and I can't stand. Its got a faint vanilla aroma, and feels siliconey.. too soon to tell what effect its having, but its much better A answer for me than the A serum...
pinkcupcake
03-03-2008, 07:22 PM
I need some more Ultraceuticals products, perhaps an eye cream and something for the face. Here's what I have already:
Evenskintone Serum
C-10 Serum
Gentle Cleansing Gel
Milk Cleanser
Daily 30+ Moiturising Cream
Ultra Moisturiser
Ultra Hydrating Gel
Ultra Clear Exfoliating Gel
I have combo skin what do others recommend?
Luisa Brown
03-03-2008, 07:26 PM
PCC, are you using a Vitamin C product regularly?
pinkcupcake
03-03-2008, 07:27 PM
PCC, are you using a Vitamin C product regularly?
NOPE:redcheeks:!! I have so much stuff that I never use anything regularly!!
Luisa Brown
03-03-2008, 07:29 PM
Yep, me too. I would perhaps start looking at including that regularly in your routine as a start. You seem to have a good selection of the products there. Is there an A amongst them (sorry, didnt quote you as I would be able to see!).
ladyver
03-03-2008, 10:36 PM
PCC - i am loving the ultra C eye cream!!!!! i am alternating it at night with the ultra ACE eye serum. i am mostly trying to address dehydration lines. but also a little pigmentation and hoping for anti-ageing benefits. i have combo skin and think it's the perfect thickness & texture
ladyver
03-03-2008, 10:41 PM
oh... and i also use diminish - but i can't use it more than twice a week (in fact about every 4 - 5 days is optimal at the moment - upping to more regular use seems to be a very slow process with this one ). i find it really pleasant to use - no tingling or anything at all.
but if i get ambitious and use it too often i peel a little around the mouth, chin and on cheek bones :redcheeks:
i have no idea how fusspot used it 3 days in a row or kate used it 4 days in a row(!).. except i guess there is a delay between over use and peeling
fusspot
03-03-2008, 10:45 PM
i built the use up way slow but i can't do more than 3 or 4 in a row as i really start to feel it :whistle:
Luisa Brown
03-03-2008, 11:02 PM
I have not used any actives in weeks. Must dig them out again.
Ladyver, so which of the UC eye creams do you prefer?
ladyver
03-03-2008, 11:14 PM
that's really tough - the ultra c cream edges out the other one because it leaves the skin feeling quite soft and maybe a bit plumper. it does contain co-enzyme Q10 which i notice seems to be in thicker products. though the ACE treatment serum has hyaluronan and AHAs and sinks in super fast
UC recommends that you only use the C cream at night
Luisa Brown
03-03-2008, 11:16 PM
Why at night with the C? I use the Ultra C Sheer in the morning when I use it.
Trash
03-03-2008, 11:27 PM
Why at night with the C? I use the Ultra C Sheer in the morning when I use it.
Yeah me too
Luisa Brown
03-03-2008, 11:29 PM
Only so I am maximising its antioxident properties otherwise because of the stink I WOULD wear it at night!
Seems like ages ago we had Dr Heber on, wasnt that a great experience?
ladyver
04-03-2008, 08:24 PM
the retinol content of the ultra C eye cream is 0.11% and the ultra ACE is Retinol 0.1 .... ummm, so basically i have no idea why the warning on the ultra c eye cream and not the other one :confused:
Luisa Brown
04-03-2008, 09:25 PM
Good point. Although it is for the eyes, it is 10th weaker. Sounds like easy does it with this one. I would actually like to try the Age Delay by Alpha H.:whistle:
SeaGreen
15-03-2008, 06:50 AM
OK girls, never thought it would happen but I have to have a little whinge about my beloved Ultraceuticals!
I started using the Ultra C eye cream recently, and have found the texture to be SO inconsistent! Maybe I just got a bad batch?? The cream is well within its use-by date, but while sometimes it comes out ok (a brown cream), others (like, for the past 1.5 weeks!:explode:) it comes out is a thin clear liquid that runs all down my finger. I am never sure exactly what this 'liquid' is comprised of and whether it is safe to put around my eyes! This is a very irritating problem -- I have tried massaging the tube to combine the ingredients but I'm not sure whether it is doing any good... :shakehead:
I hope, as I move further into the tube, that I get to the 'good stuff' -- otherwise this goes into the bin!!
Luisa Brown
15-03-2008, 08:13 AM
I am not sure if you have a dodgy tube SeaGreen. I once used a sample of this and encountered the same thing. I thought it may have been old so I tossed it out. Hopefully Kate, Allison or one of the many forum readers who have used it will be able to advise.
fusspot
15-03-2008, 10:11 AM
i haven't used that eye cream b4 but it did happen with my vit c sheer but it was fine once i squished the tube a bit
there is someone on the forum that has used it , i can't remember who though , SG put the post in the main UC thread as well in case this person doesn't get to this one
charismatic
15-03-2008, 01:19 PM
SeaGreen, I experience the same problem with my UC Ultra C Eye Cream. Therefore, to combine the ingredients before opening the tube I pinch my fingers along the tube and intermittently shake for a minute .
Seems to do the trick.
Luisa Brown
15-03-2008, 02:46 PM
i haven't used that eye cream b4 but it did happen with my vit c sheer but it was fine once i squished the tube a bit
there is someone on the forum that has used it , i can't remember who though , SG put the post in the main UC thread as well in case this person doesn't get to this one
Actually, that happened with my UC Ultra C sheer but I thought it was because I didnt use it often?:redcheeks:
SeaGreen
25-03-2008, 07:03 AM
Sounds like it is a problem that occurs quite commonly, but frankly I don't expect these textural issues from a cream as expensive as this! Hopefully there will be some reformulation of this product down the track...
What I have done for the moment is just let the clear liquid run down the sink. Wasteful, yes -- and I hope I didn't discard too many actives in the process! Now it works ok -- still a little inconsistent, but at least there is actual cream coming out! I will try shaking and massaging it like you suggested, charasmatic...
So, is the eye cream actually working? Hard to say, maybe my increased frowns of frustration have detracted from the benefits of the eye cream! :chuckle: I'll keep going, for the moment...
Lady Allison (Staff)
01-04-2008, 04:39 PM
Hey gals,
I have emailed ultraceuticals about the issue.
I know in the past some of my c products have done the same- particularly when I have them standing up.
As soon as I get an official response I'll let you know.
; )
SeaGreen
01-04-2008, 05:29 PM
Great - thanks Allison! :waving:
Lady Allison (Staff)
02-04-2008, 12:26 PM
I have someone looking into the matter further but until I have a more definite response about the what and why I have been advised to " “massage the tube in order to re-mix the components of the products. This does not affect the quality of the product."
I will let you know why the liquid element happens as soon as I have more facts!
Thelma
02-04-2008, 01:42 PM
I am looking forward to the answer to.
Not using at the moment - I have retinol face! :redcheeks:
Lady Allison (Staff)
08-04-2008, 03:17 PM
I have someone looking into the matter further but until I have a more definite response about the what and why I have been advised to " “massage the tube in order to re-mix the components of the products. This does not affect the quality of the product."
I will let you know why the liquid element happens as soon as I have more facts!
Here is the latest on the product separation issue
"a letter has been sent out regarding this problem.
The reason this product is separating is because it is an anhydrous formula. This means that it is a water free cream. All the components sit in a lipid base (grape seed) to support the transport of Vitamin C. There is also Macadamia oil in the cream and because of this water free formulation, sometimes the oil can separate. This is a very pure form of cream, with no paraben and so, from time to time, it becomes necessary to remix the component together with a massage.
It is not affecting the product and a simple massage will sort out the problem of consistency."
:glee:
pinkcupcake
08-04-2008, 03:20 PM
Thank you for getting to the bottom of that Allison.
SeaGreen
09-04-2008, 05:26 PM
Yes, many thanks for sorting that out for us Allison.
Update: I have had no problems with this cream since squirting the excess liquid down the sink (!) and massaging the tube every couple of times before using it
ladyver
26-04-2008, 01:47 PM
Thanks for the info Allison!! i also had this happen with my C and ACE eye creams, but it seemed to be a phase that only lasted for a couple of weeks. i actually kept using when this happened as i was still seeing an improvement in my undereye area. i love these eye products and have been alternating them every evening for some time now.
my only gripe was with the packaging, because the nozzle split from the rest of the tube on both of them - luckily i did manage to get most of the product into some travel tubes that i had. that would be my one suggestion for improvement
fusspot
26-04-2008, 07:40 PM
ladyver , i was told this happens quite easily & to not squeeze the tube very hard or tighten the lid too much :rollthoseeyes: bit of a pain
gracious
26-04-2008, 11:35 PM
I am still yet to try Dermalogica! I have a sample of the barrier stuff, this clear barrier gel that Im not sure whether to use as a moisturiser, but is very nice and matte!
ladyver
27-04-2008, 06:47 PM
ladyver , i was told this happens quite easily & to not squeeze the tube very hard or tighten the lid too much :rollthoseeyes: bit of a pain
yup, too heavy handed with tightening the lid - that would be me :redcheeks:
I am still yet to try Dermalogica! I have a sample of the barrier stuff, this clear barrier gel that Im not sure whether to use as a moisturiser, but is very nice and matte!
Oh I love that stuff! It's soooo good for Winter- really stops your skin from drying up! It reminds me of ModelCo Face Base. I would recommend a moisturiser underneath.
Blonde Kittykat
30-04-2008, 03:20 PM
Sorry about the late advice... but I too experience the same problem with my Ultra C Sheer Cream.
However, I discovered a solution ages ago that solves the problem of the seperation issue...
I keep my cream permanantly in the fridge... and walah... problem solved!!! :penguin: Plus no wastage of product going down the sink...
Trash
30-04-2008, 10:45 PM
Sorry about the late advice... but I too experience the same problem with my Ultra C Sheer Cream.
However, I discovered a solution ages ago that solves the problem of the seperation issue...
I keep my cream permanantly in the fridge... and walah... problem solved!!! :penguin: Plus no wastage of product going down the sink...
That's weird BK, I've never had this problem with my C Sheer.
Kelly
01-05-2008, 12:10 AM
What's the Ultra Sheer C Cream like? Does it feel heavy or oily? Would like to try this and the A cream but worried i'll end up greasy as my skin is quite oily..
Blonde Kittykat
01-05-2008, 09:47 AM
What's the Ultra Sheer C Cream like? Does it feel heavy or oily? Would like to try this and the A cream but worried i'll end up greasy as my skin is quite oily..
It's fabulous. This version is the one recommended for oily or combination skin which I have.
I'd gradually introduce though into your routine if you've never used products with Vit C as your skin may feel a bit tingly at first.
I use it in the mornings on clean skin under my moisturiser & sunscreen...
fusspot
01-05-2008, 09:49 AM
both the Vit C sheer & the Diminish r "dry" creams - not greasy at all, i would also assume that of the Vit A sheer
Trash
01-05-2008, 12:34 PM
What's the Ultra Sheer C Cream like? Does it feel heavy or oily? Would like to try this and the A cream but worried i'll end up greasy as my skin is quite oily..
both the Vit C sheer & the Diminish r "dry" creams - not greasy at all, i would also assume that of the Vit A sheer
Yep! It has a dry/silky texture Kelly. It's perfect for oiler skins like myself!
ladyver
01-05-2008, 11:28 PM
ditto... i have combination skin (to a bit oily in summer) and use two of the sheer creams. the dimish leaves your skin dry (but dry in a good way, i.e. absolutely no grease at all but your skin is not lacking in moisture somehow) and the sheer c i use on its own as it is light but leaves your skin feeling really well moisturised.
SeaGreen
02-05-2008, 01:55 AM
Sorry about the late advice... but I too experience the same problem with my Ultra C Sheer Cream.
However, I discovered a solution ages ago that solves the problem of the seperation issue...
I keep my cream permanantly in the fridge... and walah... problem solved!!! :penguin: Plus no wastage of product going down the sink...
Great advice, thanks BKK! I have not have the problem with my Ultra C Sheer but my Ultra C Eye is starting to look separate-y again :shakehead: I will try putting it in the fridge...:waving:
SeaGreen
02-05-2008, 01:59 AM
What's the Ultra Sheer C Cream like? Does it feel heavy or oily? Would like to try this and the A cream but worried i'll end up greasy as my skin is quite oily..
As the other girls have said, it is quite a dry cream - almost feels 'chalky' or something like that. Definitely not greasy, as it is designed for oilier skins. I haven't tried the Ultra A Sheer but I have the Ultra A Treatment Serum and do not find it greasy either! But it feels more moisturising than the C Sheer...
Kelly
02-05-2008, 05:53 AM
Thanks for that ladies - we don't get ultraceuticals here in Ireland so don't really get a chance to check the consistency before buying. At least i know its not oily. This might sound stupid but whats the main difference between the ultra sheer c and diminish cream? Is one stronger than the other?
Kate (Staff)
02-05-2008, 10:09 AM
Ultra C SHeer has 20% Vitamin C. Diminish has 10% C plus 0.55% retinol plus other skin lighteners.
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